Stay Ahead Of The Game: How Managed IT Support Can Improve Your Business’s Cybersecurity

Many business organizations go for managed IT support when they do not have the infrastructure or the personnel to manage the IT requirement of the company. The IT-related functions are outsourced to a third party that is an expert at IT management.

The outsourcing of IT-related jobs to third-party companies not only brings long-term efficiency in the IT management of the organization but also ensures that the computer systems of the organization are free from cyber security threats. So if you want your computer systems to be free of malware and viruses, you can hire managed IT support services.

Ways In Which Managed IT Support Can Improve The Cybersecurity Of Your Organization

Firewall Protection

Depending on the extent to which IT management is outsourced and the security needs of a company, firewall protection can be included in managed IT support services. A firewall, in simple terms, is a security architecture that scans and filters all the incoming and outgoing traffic to and from a network.

The main utility of having a firewall on a network is to allow non-threatening traffic to enter the network and to keep potential threats away from the system. Firewall protection can be of various types. In case your company chooses packet filtering, then small bits of data flowing in and out of the system will be monitored to keep a check on spurious content.

Apart from this, there is dynamic filtering wherein the firewall monitors all the active connections and selectively allows certain network packets to pass through.

The most recent version of firewall protection includes next-generation firewalls, and they protect against application layer attacks, block malware, and prevent them from entering the system. Next-generation firewalls are able to react quickly and provide protection across the entire network.

Upgrading The System And Their Protection Levels

A managed It support provider works with the organization to understand their unique requirement and the specific threats that they are most vulnerable to. After assessing their specific needs and threats, they make sure all the software and the hardware are upgraded accordingly.

Data Backup And Data Recovery

One of the biggest disasters that can befall a company is the loss of data worth millions of dollars. Today hackers stealthily steal the data of large corporations and then demand ransom worth several millions of dollars to restore the systems.

Thus, data protection and recovery are the most crucial requirements for a company’s cybersecurity. Managed It, service providers, thus providing continuous data backup services. So that even if the data is irretrievably lost, then the company can be protected against a major setback.

Threat Analysis and Security Upgrades

Managed It service providers help in risk analysis. They monitor the number and the type of cybersecurity threats that the system encounters on a day-to-day basis. Depending on the level of vulnerability of the system, the managed It service provider asks for security upgrades for the computer systems in the network.

Managing Access To The Network

Companies readily share login details and passwords of computer systems when a new recruit joins the organization. However, if they are not careful in protecting the login details and passwords when a person leaves the company, it can leave deep gaps in the security of the network.

However, if a company takes the help of a managed It, service provider, then managing access to the system becomes much more streamlined and easy. The Managed It service providers can manage login requirements and upgrade passwords from time to time, so the security of the network remains intact.

Ensuring The Protection Of The Endpoints

In a computer system, the endpoint means devices like a laptop, a tablet, or a mobile phone which the end user uses and which connect to an exchange of information with a computer network.

A managed It service provider will ensure endpoint protection. Protecting the endpoints is vital because they are the most vulnerable parts of a network, and a single device that has been compromised can affect the entire system.

Training Of Personnel To Steer Clear Of Threats And Miscreants

When your company has a deal with a managed IT service provider, then they will train your staff so that they do not become victims of cyber attacks.

Cybercriminals adopt innovative methods to gain access to the computer network of your organization. They send emails and messages with embedded links in them. The links often look legitimate, and any person who is not trained may be lured into opening the embedded links.

However when you have hired professionals who have been trained in Information Technology then they can easily spot spurious links in emails and messages and can actively avoid them.

A trained employee will know the basic tenets of cyber safety, and he will check the veracity of the email address before opening a link. Moreover, he will be cautious about requests that look odd, like something which asks for confidential data or trade secrets.

Upgrading And Renewing The Software That Protects The Network

Software that protects the network, like antivirus software, has an expiry date, and the people working in your company may forget to renew and upgrade the software from time to time.

Not renewing antivirus protection may leave your network vulnerable to several malicious attacks. But when you have hired the services of a managed It, service provider, then they will take care of the regular upgrades and renewals.


Today in the twenty-first century, the information technology infrastructure of a company is its backbone. If there are gaps and loopholes in the management and protection of the information technology network of a company, suffering major losses is inevitable.

Hence many companies, both small and big, outsource the information technology management network to third-party experts who provide long-term security and protect the network against vulnerabilities.

Moreover, when the IT management has been outsourced, the core staff of the business need to worry about network security, and they can focus on their primary functions in the company.